Play for entertainment, not for escape. Keep control of your time and money with our commitment to safe, mindful gaming.
Gaming should be fun, entertaining, and a source of enjoyment — never a source of stress, debt, or harm. We believe every player deserves a safe environment with the tools and information needed to stay in control.
If gaming ever stops being entertaining, it is time to step back. The resources on this page are here to help you recognize the signs, set limits, and find support whenever you need it.
Decide in advance how much you can afford to lose. Treat this money as the cost of entertainment — never use funds meant for essentials like rent, food, or bills.
Decide how long you will play before you start. Take regular breaks and stop when your time is up, whether you are winning or losing.
Trying to win back money you have lost almost always leads to bigger losses. Accept losses as the cost of entertainment and walk away.
Avoid gaming when you are stressed, depressed, tired, or under the influence of alcohol. Emotional decisions rarely lead to good outcomes.
The house always has an edge. Over time, most players lose. Accept this reality and play only for entertainment, not as a way to make money.
If you are worried about your gaming habits, or someone else's, speak up. Share your concerns with a trusted friend, family member, or professional.
Gaming becomes a problem when it starts to affect other areas of your life. If any of the following sound familiar, it may be time to pause and reach out for support.
Spending more money or time on gaming than you originally planned.
Chasing losses by betting larger amounts to win back what you have lost.
Borrowing money, selling possessions, or using credit to fund gaming activities.
Lying to family, friends, or colleagues about how much you gamble or how much you have lost.
Neglecting work, studies, family, or personal responsibilities because of gaming.
Feeling restless, anxious, or irritable when you try to stop or cut down.
Using gaming as an escape from stress, loneliness, depression, or personal problems.
Feeling guilt, regret, or shame after gaming sessions.
We offer a range of tools to help you manage your gaming activity. Contact our support team to activate any of the options below.
Set a maximum daily, weekly, or monthly deposit cap. Once reached, no further deposits will be accepted until the period resets.
Set a maximum session length. You will be logged out automatically when your time is up, giving you space to step away and reflect.
Take a short break from 24 hours to 30 days. During this time, you will not be able to log in, deposit, or place bets.
Permanently or semi-permanently close your account for 6 months, 1 year, or longer. Self-exclusion cannot be reversed during the chosen period.
Receive regular pop-up reminders showing how long you have been playing and how much you have spent, so you can make informed decisions.
Cap the amount you can lose within a set period. Once your loss limit is reached, betting is suspended until the next cycle begins.
Our platform is for adults aged 18 and over only. Gaming by minors is illegal and strictly prohibited. Parents and guardians should use parental control software such as Net Nanny, CyberPatrol, or Family Link to prevent minors from accessing gaming sites. If you suspect an underage person is using our platform, please contact support immediately so we can take action.
If you or someone you know is struggling with gaming, confidential help is available. These organizations offer free, non-judgmental support 24/7.
GamCare
Free confidential advice, support, and counselling for problem gambling. Live chat and helpline available 24/7.
Gamblers Anonymous
International fellowship of people who share their experience, strength and hope to recover from compulsive gambling.
BeGambleAware
Independent advice and links to free, confidential help for anyone affected by gambling-related harm.
Befrienders KL (Malaysia)
Emotional support helpline for anyone in Malaysia experiencing distress, anxiety, or thoughts of self-harm.
Our Support Team
Our in-house team can help you set limits, activate self-exclusion, or close your account. Available 24/7.
Contact our 24/7 customer support team via live chat or Telegram. They will apply your chosen daily, weekly, or monthly deposit limit to your account. Increases take effect after a 24-hour cooling-off period, while decreases are applied immediately.
Yes. You can request self-exclusion for 6 months, 1 year, or permanently. Contact support and provide your account details. Once activated, you will not be able to log in or place bets during the exclusion period, and the decision cannot be reversed until the period ends.
Yes. Any information shared with our support team regarding responsible gaming concerns is completely confidential and will not affect your account standing or be shared with third parties. Reaching out for help is always safe.
If a family member is showing signs of problem gambling, talk to them openly without judgment, and encourage them to contact one of the support resources listed above. Organisations like GamCare and Gamblers Anonymous also offer support for affected family members.
Yes. You must be at least 18 years old — or the legal gambling age in your jurisdiction, whichever is higher — to create an account or place bets. Accounts found to be held by minors will be closed and any winnings forfeited.
